They even unzip on android! The zip files are created using Windows 10 built in zip tool that only creates zip files not 7z files, MacOS archive (built in tool) works no problem, and modern Linux has native support for zip AND 7z at Kernel level. Now about once a week it will do the same thing -- stop playing with "File Not Supported" and won't play unless I put it back in or restart the car. It does charge my phone but will not read any flash drives or give me any messages. EDIT: Or you could just make a bunch of folders and dump less than 1000 files in each. Remove USB Drive while Uconnect is checking the integrity of the ISO (during Pre-Update ISO validation). Extract the Uconnect Software update file – it will have a . All Bluetooth functions work correctly. 2015 4X4 Longhorn CC, 3.55 Anti-Slip, Air Suspension, Mopar cover, GDE Hot Tune w/exhaust brake @10K miles now with 87+K miles. I have a 2015 200 S with uconnect 8.4 touch screen just bought a week ago. Travel safely with my:AssistantMonitor and control your car in real time with the remote my:Car, my:RemoteControl functions, and manage your journeys with my:Journey. Dixit . 4) The USB connector can play MP3, MP4, WMA, WAV, AAC files from either USB connector. I can't understand how the Uconnect site offered you CTPMY14.KWI for your CTP13 2012 300. Plugged it into the USB port hidden in the center console Pressed the Phone button and said "Setup-Software Update" Page 25: Bluetooth Mode ON, the unit will switch to AUX mode and begin to play when you insert the device cable. The final part of the process requires sitting in you car, plugging in the USB drive and putting you car in ACC mode. It's got the "old" Uconnect 8.4. Update your navigation system with Mopar Map Care. - A BLANK USB Thumb Drive (now recommended to be at least 4GB). Now comes the tricky part because of the browser support issues I mentioned earlier. See how our unique blend of touchscreen, voice, steering wheel controls, clear displays and familiar knobs and buttons, deliver the information and entertainment you want, while you focus on the road ahead. Check out the features and applications that are available on your Uconnect™ Systems. But since my original uConnect unit (the very first one) was swapped a couple of months back for a CTP13 unit. It's been a year and still no solution. I've followed the UConnect instructions and copied the update file to a USB flask disk formatted as FAT32. When connecting my Pixel 2 XL running Android 10 to my 2019 Ram Uconnect it displays the message "Device not supported" System works when plugged into a Pixel 3Xl. Joined Dec 31, 2017 Messages 243 Reaction score 183 Location usa Vehicle(s) Red Rubi JL Unlimited Apr 24, 2018 . (Should allow for communication with APPS via mobile). 5) The Uconnect USB will not read JPG files at all. - If your radio has been swapped out due to a problematic unit, I highly advise that you attempt the update while your service department is open. Give this a try: Reformat the USB drive for FAT32. Save Share. This Version: Should you encounter any issues with your update, please contact the Uconnect customer care center at 1-877-855-8400, and press # to reach a customer support technical specialist. Simply enter your vehicle identification number (VIN) to check for any updates. I found a few "how-to" on other forums but it probably work for the new 8.4 Uconnect … I have had the same 32 GB card in there since I bought it, and it worked perfectly for months. VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Here’s full PDF instructions from Chrysler – Uconnect 8.4 software update instructions or… Just hit the steps below! Add the UConnect 18.45.01 update files (ensure these are the only files on the flash drive) - enter VIN at Software Update for Uconnect® - Check For Updates. The .zip file I'm getting extracts several files and subfolders of files. Uconnect 5 takes it a step further by adding native Alexa support to the car itself (sort of like a built-in Echo Auto) for controlling music, sports or weather updates, and more. Reactions: dbtx. JavaScript is disabled. Any thoughts? I'm trying to update my maps and UConnect software but need some help. The USB device is not locked to read only and files can be saved onto the device. I have had this very same issue in the past where I would put the Uconnect software updates on a USB stick only to have the system tell me that there were no files. Note: do not drag the top level file folder to the flash drive. However the Uconnect update worked just fine. Do not place the file inside a folder on the USB drive. To borrow a phrase from Old New Top Gear, "That's not gone well." It basically looks for a certain file and then fires off. If you have a file that says "MY15_RA4_15_06_1_NAFTA.iso" after running the "MY15_RA4_15_06_1_NAFTA.exe" download file from Uconnect, you are almost there. ... you can call Uconnect customer support at 1 … 1) Copy the latest 'uconnect.upn' file to a blank FAT32 formatted USB 2.0 thumb drive. Reply. The following picture shows where the software update stuck: And this is a picture of the final error after timeout: After the Failed Uconnect 8.4 Software Update, the update process would loop while the USB flash drive was inserted. - Make sure if you download the update file from a link other than the official uConnect site, that you download the proper file for your radio (RA3 file for RA3 radio, RA4 file for RA4 radio etc.). With Uconnect™ LIVE, technology is at your service as you travel! The update went smoothly and took around 15 minutes. But the update info sounds interesting about the calculation improvements and fix for lost gps signals which has happened to me a few times. I have had the same 32 GB card in there since I bought it, and it worked perfectly for months. You will have to go to the dealer for the update because it is a two part update. I have a 2014 JGC Limited and the 8.4AN radio. But you don't want to confuse the system with multiple files. Drag the individual files and sub folders. This is the most recent update from Uconnect for the 8.4 AN Radios. It appeared the failed Uconnect update had bricked my Uconnect 8.4. 8.5gb total and I see some NAV updates in it. I took it out, formatted and reloaded it. I use USB for my Music. I've tried on 17.35.41 and got: "Files not supported" message when I pluged in usb (and there is no light on the usb which should indicate file transfer). Here are the usb file formats supported by uconnect for playing music: ... Outs of the blue, it doesn't see the mp3 files. Note: It appears I … • Shows direction and distance for POI when using VR . THE FOLLOWING IS REQUIRED IN ORDER TO UPDATE: - The EXTRACTED Update File (swdl.iso). I have not noticed anything different or broken, but I've only driven the car for about 3 miles since updating. I will tell you that the most recent update to my Uconnect fixed all of the software glitches my system had where it would randomly just reset all of my settings. Find information about system updates, bluetooth, & more. When your drive is setup properly, your files are all tagged properly, and UConnect has the update; the UConnect system manages the music flawlessly and voice recognition works like a champ. I did some searches and found a forum posting that had a list of changes/fixes. OP . Google research indicates that there is supposed to be a .iso image in there but I find none. Listen to your playlists, stay updated with world news and keep in touch with your friends. Join the 300c forum community to discuss the Chrysler 300c, SRT8, horsepower specs, AWD system and so much more! The .zip file I'm getting extracts several files and subfolders of files. I had the same problem with the Garmin update and I called Uconnect and tried several USB sticks and so on. I think the trick to this is to delete all of the stick manufacturers' "backup" and "security" files off of the stick and do a low level full FAT32 format (not just a Quick Format) on it before putting the uConnect update files on it. Hopefully a firmware update will fix it. NEW uConnect Update Available! This looks like the update didn't finish. Find out more. I tried to update my 8.4AN and was getting "Files not Supported" errors. Try the new Mopar® Connect functions. It is not like they will work on other brands, the files are encrypted so competitors can't disassemble them to learn their "secrets" and just put a disclaimer on the download site that says "use these at your own risk". Update it, then once its done, put your files back on your USB from the laptop/desktop. I was offered the CTPMY12.KWI 13/48/46 Update through the uConnect page. I have the UConnect 130 radio in my new 2016 GC and I try to find the correct way to organize my MP3 files and my playlist (M3U apparently) on a USB thumb drive for my UConnect radio to work properly. Try using a different USB drive. I can't understand how the Uconnect site offered you CTPMY14.KWI for your CTP13 2012 300. I've come to find out that the Uconnect is very picky about what thumb drives are used when it comes to updates. Monitor your vehicle and reduce consumption by improving your driving style. Then it's fine. Came to post the exact same thing. Carry your digital world with you at all times and in total safety, even while driving. Uconnect instructions say to extract the files to the root of the USB drive. But the update info sounds interesting about the calculation improvements and fix for lost gps signals which has happened to me a few times. Loading... Autoplay When autoplay is enabled, a suggested video will automatically play next. This was my first UConnect update since got my car 11 months ago. This concludes how I recovered from a Bricked uConnect 8.4 after a failed update. All I keep getting is "insert mass storage device into remote connector and try again" Read about new features, software updates, phone pairing, bluetooth connectivity & more. Big drive, formatted Fat 32, all MP3 files. In case you have any doubt, our Customer Service is at your disposal. After this process, Uconnect successfully booted back up, and I was able to use Uconnect while waiting to schedule and get my vehicle in for service. Pre-Update ISO validation ) very picky about what thumb drives are used it! The unit will switch to AUX mode and begin to play when insert... 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